Legal notice

1. IDENTIFICATION OF THE OWNER

This website is operated by PawMonster (the "Company", "we", "us", and "our"). For inquiries, support or legal matters, you may contact us at hellopawmonster@outlook.com. Trading Name: PawMonster. PawMonster operates internationally through Shopify's platform infrastructure.

2. PURPOSE OF THE WEBSITE

The purpose of this website is to provide information about and allow the online purchase of PawMonster products and accessories. We strive to ensure the accuracy of all information displayed, but we cannot guarantee that product descriptions, availability, pricing, images, or any other content are error-free. Use of the website is at your own risk.

3. INTELLECTUAL PROPERTY RIGHTS

All content on this website, including trademarks, logos, product names, text, product descriptions, images, graphics, design elements, videos, icons, layout and formatting, is the exclusive property of PawMonster, its affiliates or licensors, unless otherwise indicated. Any reproduction, distribution, modification, transmission, republication, or exploitation of this content without prior written permission from PawMonster is strictly prohibited. Shopify's marks and intellectual property belong to Shopify.

4. PRODUCT USE AND SAFETY DISCLAIMER

PawMonster products are interactive plush dog toys with a removable, battery-powered motion ball designed for supervised play. Users are responsible for following all instructions, warnings and care guidance supplied with PawMonster products, including always supervising pets during play, removing the toy if it becomes torn or damaged, keeping the motion ball and its batteries away from chewing pets and small children, removing the motion ball before washing the plush cover, and switching the toy off when not in use. PawMonster toys are not chew toys and are not intended for aggressive or power chewers. Every dog plays differently and individual reactions may vary. PawMonster products are not medical or veterinary devices and are not intended to diagnose, treat or prevent any condition. PawMonster is not liable for damage or injury resulting from misuse, modification, or use contrary to the supplied instructions, to the extent permitted by applicable law.

5. LIMITATION OF LIABILITY

PawMonster shall not be held liable for interruptions in website availability, inaccuracies or omissions, damages derived from the use, misuse or inability to use this website, or delays or failures caused by third-party service providers such as carriers, Shopify, or payment processors.

6. EXTERNAL LINKS

This website may contain links to third-party websites. PawMonster is not responsible for the content of third-party sites, the accuracy of their information, or any damages resulting from your use of such sites.

7. PRIVACY AND DATA PROCESSING

All personal data collected through this website is processed in accordance with our Privacy Policy. Because this website is hosted by Shopify, customer data may also be processed by Shopify in accordance with Shopify's privacy practices.

8. COMMERCIAL AND CONTRACTUAL RESPONSIBILITY

PawMonster is solely responsible for product sales, order processing, fulfillment, customer service, returns, and compliance with local consumer regulations. Shopify is not a party to the purchase contract. All claims related to products must be directed exclusively to PawMonster.

9. APPLICABLE LAW AND JURISDICTION

This Legal Notice is governed by the laws of the jurisdiction in which PawMonster is headquartered. Any disputes shall be resolved before the competent courts of that jurisdiction, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

10. CONTACT INFORMATION

For any legal request, inquiry, or complaint, please contact: hellopawmonster@outlook.com